Privacy Policy

Pet Pampr
Operated by Prime Ventures General Trading LLC (Registered with Dubai Department of Economic Development - DED)
Effective Date: 18-06-2019

1. Introduction

Pet Pampr (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely via third-party providers)

b) Non-Personal Information

• Browser type and device information
• IP address
• Website usage data (pages visited, time spent, etc.)
• Cookies and tracking technologies

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you regarding orders, updates, or promotions
• Improve our website, products, and customer experience
• Prevent fraud and enhance security
• Comply with legal and regulatory requirements

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Service providers (payment gateways, delivery partners, IT support)
• Legal authorities if required by law or to protect our rights
• Business transfers in case of merger, acquisition, or sale of assets

All third parties are obligated to keep your information secure and confidential.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic and performance
• Remember your preferences

You can modify your browser settings to decline cookies, but this may affect website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, tax, and regulatory obligations

8. Your Rights

Subject to applicable UAE laws, you may have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (where applicable)
• Withdraw consent for marketing communications

To exercise your rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. International Data Transfers

If you are accessing our website from outside the UAE, your information may be transferred to and processed in the United Arab Emirates.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Pet Pampr
Operated by Prime Ventures General Trading LLC
Dubai, United Arab Emirates
Email: care@petpampr.com
Phone: +971 43481920

By using our website, you acknowledge that you have read and understood this Privacy Policy.